In
response to last week’s question, "Should a business protect its customers
from the customer's own stupidity?", my social business advisor Andy
proffered, "Only as far as their ethics can be stretched."
My
engineering friend Steve lamented, "Some of the time I feel like that's
all we do." To this, my dad's beach buddy Bob added, "They had
better or they could end up as former bank customers themselves."
And my cousin Wes shared, "No, but in lawsuit happy America and with
anti-business juries, you have to. Think coffee and McDonald's."
My
friend Richard replied, "Depends on the business. Many businesses rely on
their customers’ stupidity, without which they wouldn’t be able to stay in
business. How else can one explain why someone would pay $6 or more
dollars for a cup of coffee at Starbucks instead of $1 dollar at the donut
place across the street?" My poster-making friend Chris expounded on
this, "I personally don't think we would have a flourishing economy if any
business truly protected its customers from their own stupidity. We certainly
wouldn't have "The Pet Rock", "Doggles" (Goggles for Dogs),
"Snuggies" (Is it a blanket? Is it a robe? Who cares?), and
finally "The Big Mouth Billy Bass" (Who would have guessed
we needed to hear Al Green songs from the mouth of a dancing, plastic
fish?)."
Please share your
thoughts about "things that make you go 'Hmmm' “:
Why
do "overlook" and "oversee" mean opposite things?
Love truly. Laugh uncontrollably. And never regret
anything that made you smile!
Hal
If you're in ATL this Labor Day
weekend, check out www.noshfest.com.
A great way to spend time (yes, it is kid friendly). Better yet, plan to come
Sunday at 5 or 6p for dinner and join us for "Improv on the Rocks, with a
twist of Jewish." $15 tickets includes $5 towards food or drink.
[Thanks to Demetri Martin, Steven Wright and George Carlin for
the inspiration.]
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